Forums Forums Community Discussion Job Orders, Candidates, Companies, and Contacts Tabs NOT Showing after 2.0 stabl

This topic contains 15 replies, has 3 voices, and was last updated by  mpky 1 year, 8 months ago.

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  • #2151

    gebremariam
    Participant

    Hello Tamil,
    i appreciate the good work you are doing. however i hag hit a snag after installing Version 2.0.0 stable. the installation went on well without a glitch but after completion, i logged in for the first time and the Job Orders Tab, Candidates Tabs, Companies Tab plus the Contacts Tab are not shown in the app.
    i searched on the forum for a solution but couldn’t find the right solution to this but some old link which dint work at all. what am i doing wrong? can you please help me out .
    Thanks

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  • #2157

    tamilamuthan15
    Keymaster

    gebremariam,

    please go through https://auieo.com/candidats/docs/after-installation

    with regards,
    R. Tamil Amuthan
    Software Consultant
    Auieo Software Private Limited

  • #2162

    mpky
    Participant

    Hi Tamil,

    I am facing the same issue as gebremariam and also went through the link that you provided. After I have done the setting, the tabs still not appear. Kindly advise further.

    Things have been done
    1)admin, setting, manage profile, admin, enable all fields – Yes. Soucer and DTP remain unchanged.
    2)manage role – click the green button, administrator point to right bar.

    What has been missing so far? your prompt response is much appreciated.

    Thanks.

  • #2164

    mpky
    Participant

    Hi gebremariam,

    Tamil probably is busying with something….can you enlighten me how you get this done ? I faced same problem like you.

    Thanks.

  • #2168

    mpky
    Participant

    Hi all,

    Can anyone help on this issue?

  • #2174

    mpky
    Participant

    Hi all,

    I am seeking everyone’s help to provide your kindness feedback on this issue. The system could not run and live if without the tabs. Thanks.

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  • #2177

    tamilamuthan15
    Keymaster

    Hi Mpky,

    Sorry for the late reply. Your image is too small. The details are not clear. Please attach a big size image.

    Please note:- Hereafter I will answer all the queries at 9.00 AM EST to 10.00 AM EST

    with regards,
    R. Tamil Amuthan
    Software Consultant
    Auieo Software Private Limited

  • #2179

    mpky
    Participant

    Hi Tamil,

    Thanks for your reply. The tabs just did not appear after we follow the steps that you published in after installation doc. What we did so far was enable the administration -manage profile setting from “no” to “yes” for all 4 tabs and move the administrator role to the right bar in manage role setting. What was missing ? Please enlighten.

    p/s: we have migrated from our ver 1.3.2 to 2.0

    • This reply was modified 1 year, 8 months ago by  mpky.
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  • #2184

    tamilamuthan15
    Keymaster

    Mpky,

    Is the migration completed successfully? or is the migration stopped in between?

    Do the following and let me know the status.
    Try to install new CandidATS 2.0. And check whether the tabs are appearing. And compare the table count in the database between new install and migrated database.

    with regards,
    R. Tamil Amuthan
    Software Consultant
    Auieo Software Private Limited

  • #2190

    mpky
    Participant

    Yes. The migration is completed with no error. We did a fresh new installation and enable the setting, the tabs appeared but not the migration version. Do you have any idea how to fix it ? I would rather copy the site settings from new installation to the upgraded / migration ones ?

    Please enlighten.

    Thanks.

  • #2191

    tamilamuthan15
    Keymaster

    mpky,

    Can you explain the steps you followed while migrating?

    with regards,
    R. Tamil Amuthan
    Software Consultant
    Auieo Software Private Limited

  • #2192

    mpky
    Participant

    We are changing from an old VPS to a new VPS. Here are the migration steps:

    ————————–
    At NEW_VPS:

    adduser www
    gpasswd -a www sudo

    ~~~~ login as www ~~~~

    sudo apt-get update
    sudo apt-get install ntp
    sudo apt-get install apache2
    sudo apt-get install mysql-server php5-mysql

    sudo mysql_install_db
    sudo mysql_secure_installation

    sudo apt-get install php5 libapache2-mod-php5 php5-mcrypt

    sudo vi /etc/apache2/mods-enabled/dir.conf, move index.php in front

    cd /etc/apache2/sites-available
    sudo cp 000-default.conf localhost.conf
    sudo vi localhost.conf, -> set DocumentRoot as /var/www/html/cats
    sudo a2ensite localhost.conf
    sudo a2dissite 000-default.conf

    sudo service apache2 restart
    apache2ctl -S

    sudo apt-get install php5-gd
    cd
    wget http://downloads.sourceforge.net/project/candidats/candidats-CandidATS-2.0.0-Stable.zip

    unzip candidATS… to /var/www/html/cats

    Install Antiword, PdfToText, html2text, UnRTF

    ——————————-
    At OLD_VPS

    cd ~
    mysqldump -ucats -pxxx cats > ~/cats-backup.sql
    rsync -av ~/cats-backup.sql NEW_VPS:~/

    cd /var/www/html/cats/attachments
    rsync -av . www@NEW_VPS:/var/www/html/cats/attachments

    ———————
    Back to NEW_VPS

    cd /var/www/html
    sudo chown -R www-data:www-data cats
    cd cats/
    sudo chmod 770 attachments/

    sudo vi index.php
    @ini_set(‘memory_limit’, ‘256M’); //’64M’);

    mysql -uxxx -pxxx
    CREATE DATABASE cats;
    GRANT ALL PRIVILEGES ON cats.* TO ‘www’@’localhost’ IDENTIFIED BY ‘xxx’;
    q

    sudo vi config.php, set
    db user: www
    db pass: xxx
    db: cats

    mysql -uwww -pxxx cats < ~/cats-backup.sql

    Browse to http://NEW_VPS, click Install Wizard

    Browse to http://NEW_VPS/migrateextrafield.php

    cd /var/www/html/cats/
    mysql -uwww -pxxx cats < extrafield.sql

    The tabs did not appear, followed the advice in https://auieo.com/candidats/docs/after-installation, and tabs still did not appear.

  • #2196

    mpky
    Participant

    Hi Tamil,
    Any further advise ?
    Your prompt reply is much appreciated.

    Thanks.

  • #2197

    tamilamuthan15
    Keymaster

    mpky,

    I send this issue to my team. I will answer you in 24 hours.

    with regards,
    R. Tamil Amuthan
    Software Consultant
    Auieo Software Private Limited

  • #2200

    tamilamuthan15
    Keymaster

    mpky,

    Please do the following and send the auieoLog.log.

    1) uninstall the CandidATS in the new VPS.
    2) move the CandidATS from old VPS to new VPS and remove the auieoLog.log if exist.
    3) migrate the CandidATS in new VPS as usual
    4) login into the newly installed CandidATS
    5) follow the procedure to make the tab appear
    6) send the auieoLog.log from the root directory to info@auieo.in.

    We will check and reply you.

    with regards,
    R. Tamil Amuthan
    Software Consultant
    Auieo Software Private Limited

  • #2202

    mpky
    Participant

    Tamil,

    The log file sent to you for your checking.
    Meanwhile, please advise how to share all companies and job orders record to public (all user for reference)

    Many thanks.

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