Forums Forums Community Discussion Beta2 install failed

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    • #2546
      tamil
      Inactive

      Ubuntu server 16.04
      PHP version 7.08
      MySQL version 5.7.15

      1.Setup a fresh server install and loaded up Candidats beta 2
      2.The install test is all green
      3.Got errors on step 3.
      4.Went and played with running the db upgrade files.
      5.Said install completed successfully.
      6.index page shows errors in attachment

    • #2547
      tamil
      Inactive

      appears we can’t up txt files.
      Trying a screenshot saved as jpg.

    • #2548
      tamil
      Inactive

      smaller screenshot

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    • #2550
      tamilamuthan15
      Inactive

      Hi jimtrap,

      I released the patch patch-CandidATS-2.1.0-Beta2.zip. Please download and extract in the root directory and try install it and let me know if any issues.

      with regards,
      R. Tamil Amuthan
      Auieo Software Private Limited

      • #2551
        tamil
        Inactive

        I replaced the folders with the ones in the patch.
        I started a fresh install against an empty database.
        I received PDO errors that tables didn’t exsist.
        I manually imported the cats_schema db using phpmyadmin.
        I started the installer again and it reported that I had an older database and upgraded it for me.
        Success!!!!!

        I will now start inputing test data and looking for other bugs.

    • #2553
      tamil
      Inactive

      So after install, I logged in and the first thing I tried to do was turn on the 4 missing tabs.
      I’m curious if maybe those tables weren’t upgraded or something.
      I included a screenshot.
      Please let me know if you need anything further.

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      • #2555
        tamil
        Inactive

        Update on turning on the missing tabs.
        Turns out I had Internet explorer listing my Ubuntu server in compatability view.
        I tried it in firefox and it worked fine.
        I then went back to IE and played around until I realized the site was in compatability view.
        Turned that off and all is well.

        Further testing now.

    • #2556
      tamilamuthan15
      Inactive

      Hi Jimtrap,

      You should not install the cats_schema db manually. Lot of supported tables and fields has to be updated. So please delete all the tables and delete the INSTALL_BLOCK file in the root directory and start the installer. This is the correct procedure.

      with regards,
      R. Tamil Amuthan
      Auieo Software Private Limited

      • #2558
        tamil
        Inactive

        Hi Tamil,
        When I started the installer against an empty database, I received PDO errors that tables didn’t exsist.
        I can go through that again and grab some screen shots if you need them.

    • #2559
      tamilamuthan15
      Inactive

      Hi Jimtrap,

      Did you deleted the INSTALL_BLOCK file in the root directory?

      with regards,
      R. Tamil Amuthan
      Auieo Software Private Limited

      • #2560
        tamil
        Inactive

        Yes sir, I did.

        I’ll run through a fresh install again later this evening and report back.

    • #2604
      tamilamuthan15
      Inactive

      Hi,

      Hope the issue resolved

      with regards,
      R. Tamil Amuthan
      Auieo Software Private Limited

    • #2620
      tamil
      Inactive

      Hello Tamil,
      I’m sorry for taking so long to respond. I was pulled off of this for another project.
      The issue I have at the moment is the user management page under settings>administration is giving me a PDO error. I am unable to add any users other than admin.
      Is this something we can correct?
      Best regards.
      Jim
      Ubuntu server 16.04
      PHP version 7.08
      MySQL version 5.7.15

    • #2632

      Hi,

      Can you reproduce the issue in your server and send us the credentials to support@auieo.com?

      with regards,
      R. Tamil Amuthan
      Auieo Software Private Limited

    • #3099
      shobana
      Participant

      Hi All,

      If you face these kind of issues in installation please report us. We can install it for you free of cost.

      with regards,
      Shobana
      Auieo Software Pvt Ltd

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