Forums Forums Community Discussion After fresh install

This topic contains 3 replies, has 2 voices, and was last updated by  sandya 1 year ago.

  • Author
    Posts
  • #2498

    tttwb
    Participant

    Hi, this really is a great product with lots of features, looking forward to future updates.

    I just installed the latest beta version for the first time on my server.

    The install went fine, no problems. At the end of the installation it says to log in with the username admin and the password cats if it is a fresh install.

    However when I try to login with these details it does not work and simply refreshes the page to ?m=login&a=attemptLogin

    I even went into phpmyadmin and can see that there is indeed a user with username admin and password cats, but for some reason I cannot login.

    Any help at all would be much appreciated.

    Cheers

  • #2499

    sandya
    Participant

    Hi,

    Nice to see your message that you have installed CandidATS.
    Can you please send us the URL of the CandidATS installation. We can check and get back to you.

    regards

    N. Sandya Rani
    Customer Support Manager
    Auieo Software Pvt Ltd

  • #2500

    tttwb
    Participant

    SOLUTION:

    For anybody who is interested, there was a line in the website root .htaccess file that was causing this issue.

    The line was:

    RewriteRule ^.*$ http://website.com%{REQUEST_URI} [R=301,L]

    After removing this line opencats worked fine.

    Thank you for your help.

  • #2501

    sandya
    Participant

    Hi,

    Any further support required please let us know.

    regards

    N. Sandya Rani
    Customer Support Manager
    Auieo Software Pvt Ltd

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